📦 Return & Exchange Policy

 

No Refunds – Exchange Only

We do not offer refunds or returns. Exchanges are only accepted if the product is damaged or incorrect upon delivery.

Exchange Criteria:

 

• You must report any issue within 24 hours of receiving your parcel by sending us clear pictures of the damaged or incorrect item.
• The product must be returned to us within 48 hours.
• A courier slip (proof of return shipment) must be sent to us within that 48-hour window.

Once we receive the product:

• We will send you the replacement item.
• We will cover the delivery charges for both sides.

⚠️ Please note:

• We do not offer exchanges for change of mind, size, or style preferences.
• By placing an order, you agree to our exchange policy.